Behaviour towards staff

Notice to All Visitors

Our staff are here to support you and provide a safe and welcoming environment.

We will not accept aggressive, abusive, or confrontational behaviour from anyone, whether in person, by phone or online.

If at any point we feel threatened, our staff have the right to:

o  end the call

o  not reply to an abusive email or letter

o  request that a person leave site immediately

Thank you for your cooperation and understanding.